Concierge Service

Hello Peace-of-Mind: For Your Pleasure, The Divine Destination Collection Welcomes The Luxury Experience Concierge

Anyone planning an extensive trip knows that God is in the details. Booking flights, purchasing insurance, arranging layovers, car rentals, theatre tickets, and booking morning golf tee times at the destination – can certainly try your patience.

If you’re busy, you don’t have the time or the inclination to look after all the details. Besides, who do you call when you want to arrive into the destination earlier or stay later, book a yacht in the Mediterranean or just your airline tickets? Thank goodness for The Luxury Experience Concierge. But not just any Luxury Experience Concierge.

The Divine Destination Collection is pleased to announce that we have partnered with our highly organized colleague, Lisa Schick who brings to the table a cornucopia of travel booking experience and deep insider knowledge.

The goal of The Luxury Experience Concierge is to ensure every detail is looked after from the moment you lock your door until you return home.

TOP TRIPS:

PERU BALI

JOIN THE DIVINE-BY-DESIGN TRAVEL ADVISORY BOARD:

Divine-by-Design Travel Advisory Board

Service Packages

The Luxury Experience Concierge is affiliated with TTI Travel, a Virtuoso agency, and the travel industry’s leading luxury network. Affiliation with Virtuoso opens up opportunities for extra amenities not available through traditional avenues. Amenities vary and may include items such as room upgrades, complimentary breakfast or a spa credit.

Our service begins with a phone consultation to ascertain travel needs, gather personal information including passport details and contact information and a vision of your travel wishes.

The Luxury Experience Concierge Offerings:

We offer a variety of options. **

AIRLINE TICKETS:

NORTH AMERICA: $50.00 CDN + HST PER TICKET

PACKAGE INCLUSION:

  • Check and compare availability of flights
  • Hold flights
  • Recommend airlines, airports, connections
  • Seat selection and special requests
  • Meal selection (special requests)
  • Update and monitor flight schedule
  • Cancellation policy information
  • Monitor file until return (schedule changes, etc.)
  • Access to 24 hour help desk
  • Peace of mind with a professional travel advisor (not available with internet bookings)
WORLD-WIDE DESTINATIONS: $100.00 CDN + HST PER TICKET

PACKAGE INCLUSION:

  • Check and compare availability of flights
  • Hold flights
  • Recommend airlines, airports, connections
  • Seat selection and special requests
  • Meal selection (special requests)
  • Update and monitor flight schedule
  • Cancellation policy information
  • Monitor file until return (schedule changes, etc.)
  • Access to 24 hour help desk
  • Peace of mind with a professional travel advisor (not available with internet bookings)
FREQUENT FLYER, COMPANION TICKETS: $150.00 CDN + HST PER TICKET

PACKAGE INCLUSION:

  • Must be added as an authorized user on account – no impersonation
  • Search for flights that are available
  • Make Reservations
  • Recommend airlines, airports, connections
  • Seat selection and special requests
  • Meal selection (special requests)
  • Update and monitor flight schedules
  • Cancellation policy information
  • Monitor file until return
  • Access to 24 hour help desk
  • Peace of mind with a professional travel advisor (not available with internet bookings)
REFUNDED OR EXCHANGED AIRLINE TICKETS: $75.00 CDN + HST PER TICKET

PACKAGE INCLUSION:

  • Check and compare availability of new flights
  • Seat selection and special requests

HOTELS & CAR:

RESEARCH & RESERVATION: $100.00 CDN + HST

PACKAGE INCLUSION:

  • Recommendations based on clients best interests, personal experience and budget
  • Check rates and availability
  • Compare options
  • Outline Virtuoso additional amenities
  • FS Preferred Partner, Fairmont Preferred Partner, Rosewood Elite, OE Bellini Club – added value and/or amenities to clients
  • Access to corporate car rental rates
  • Special requests and concierge related services (dinner, event tickets, etc.)
  • Arrange private transfers
  • Arrange car rental or private car hire
  • Reconfirm all arrangements prior to departure
RESERVATION ONLY: $50.00 CDN + HST

PACKAGE INCLUSION:

  • Check rates and availability
  • Outline Virtuoso additional amenities
  • FS Preferred Partner, Fairmont Preferred Partner, Rosewood Elite, OE Bellini Club – added value and/or amenities to clients
  • Access to corporate car rental rates
  • Arrange private transfers
  • Arrange car rental or private car hire
  • Reconfirm all arrangements prior to departure

PACKAGE & CRUISES:

RESEARCH FEE: $100.00 CDN + HST

PACKAGE INCLUSION:

  • Recommendations based on clients best interests, personal experience and budget
  • Liaise with the cruise/tour company
  • Organize flights, shore excursions, and dinner reservations with the cruise company
  • Local recommendations

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PRE, POST, CUSTOM SHORE EXCURSIONS : $100.00 CDN + HST

PACKAGE INCLUSION:

  • Recommendations based on clients best interests, personal experience and budget
  • Check rates and availability
  • Compare options
  • Outline Virtuoso additional amenities
  • Arrange private transfers
  • Itinerary and document preparation and presentation

Available services can include, but are
not limited to, the following:

  1. Consultation
  2. Destination selection and comparison
  3. Accommodations based on clients best interests, personal experience and budget
  4. Compare accommodations, transportation, and local options
  5. Check rates and availability, and confirm most suitable
  6. Airline Tickets
  7. Airport Transfers
  8. Private Aircraft Hire
  9. Car Rental
  10. Private Car Hire
  11. Train Reservation
  12. Booking of Local Tours & Special Events with Insider access to exclusive venues and events
  13. Private Guide Hire with access to International network of reputable guides
  1. Special requests, such as Golf, Spa, Dinner, Theatre Reservations, etc.
  2. Personalized Custom Itinerary
  3. Regional Information with list of sightseeing
  4. Outline Virtuoso/Preferred Partner additional amenities
  5. Itinerary and document preparation and presentation
  6. Access to 24 hour help desk
  7. Peace of mind that you are dealing with an experienced “full-service” Travel Advisor.
  8. On-going monitoring of reservations
  9. Re-confirming of all reservations
  10. Post trip follow up
  11. Subscription to Virtuoso Life – recipient 2 years in a row of Mag Awards
  12. Personal and Travel Medical/Non-Medical Cancellation Insurance

ABOUT LISA SCHICK & THE LUXURY EXPERIENCE CONCIERGE:

Lisa’s travel career has spanned 20 years and has touched on many aspects of the industry. Starting on cruise ships to international airlines, event planning and a Travel Advisor, Lisa’s diversity and years of experience have made her an exceptionally well rounded Travel Specialist with a unique resume. From luxury destinations to working with the Canadian troops in Afghanistan, she has done it all.

Whether she is booking a flight or a shopping tour to Paris, Lisa takes pride in making sure every aspect is perfectly suited for the client, be it business or pleasure. As professional as she is, she has a vivacious personality and truly enjoys working with clients. Lisa brings her knowledge; passion and enthusiasm to ensure all expectations are not only met but exceeded.

Lisa is still as excited about her career in the Travel Industry as she was when she first started. Bring on the next adventure!

RECEIVE A $100 CREDIT TOWARD THE LUXURY EXPERIENCE CONCIERGE:

Members of our Design-by-Design Travel Advisory Board receive a $100 credit toward The Luxury Experience Concierge when travelling on any one of our trips. If you’re not on the Travel Advisory Board, consider joining, and enjoying the many benefits from becoming a member.

If you’ve travelled with us before, you know the high standard we set for any service we offer or recommend. For the discerning luxury traveller, we know you’ll be delighted with impeccable service and attention to detail provided by Lisa and her Luxury Experience Concierge team.

CONTACT LISA TODAY

Call Lisa directly for assisting on one of our Divine trips, or for any outside trip you want organized.
Tel: 416-519-0829 or Toll Free 1-800-789-0083 ext. 8250

Email: Lisa Schick
Monday to Friday 9:00 am – 5:00 pm
Email: 24/7 (outside of business hours, expect a reply next business day unless an emergency)

CONTACT

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